Travel Insurance Specialist

We only do travel insurance, so policyholders and business partners can be confident of our expertise and specialist knowledge.
We are now one of the leading travel insurance providers in the UK. But big doesn’t mean impersonal. We pride ourselves on delivering outstanding customer services on a range of bespoke products and services.

Everything Under One Roof

We offer a full menu of insurance services, enabling our partners to pick and choose the key products and support services they need to make their businesses run more efficiently.
We have won a number of awards for the services we provide.
Find out more about the different services we provide, and see how Travel Insurance Facilities Group can help you grow your business.

Underwriting

scalesTravel Insurance Facilities
Our dedicated team of underwriters can help you price and manage risks of all types of travel insurance

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Sales Support & Fulfillment

phoneTravel Administration Facilities
Outsourced and fully-branded sales and administration services

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24hr Emergency Medical Assistance

ambulanceEmergency Assistance Facilities
A multi-lingual doctor led emergency assistance service, providing peace of mind for customers 24/7, at a cost-effective price for insurance partners

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Claims Handling

shieldTravel Claims Facilities
Our comprehensive claims management system offers high customer service standards and robust controls

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Protectif

heartOur tailor-made screening tool offers a more accurate assessment of a policyholder’s health

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Cost Containment

invoiceCost Containment Facilities
Our specialist audit team keeps claims costs under control for our strategic partners

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Policyholders

documentIt’s now easier than even to buy insurance, amend policy details or make a claim online

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Medical Repatriation

travelA full repatriation assistance service

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Bespoke Online Solutions

A team of white-label specialists who can advise on all aspects of selling online

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Online Marketing Strategy

Helping raise the profile of your policies on direct searches and price comparison sites - by converting ‘clicks’ to sales

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Complaints Handling

Helping deal with customer complaints effectively, while reducing the total number received

Where to find uspopinforacoffeeandachat_mug

1 Tower View
Kings Hill
West Malling
Kent
ME19 4UY

 

Call Us

Telephone: 0203 829 3813
Fax: 08706 205 001

 

Get in touch