Our doctor-led emergency assistance service provides peace of mind for policyholders – at a cost-effective price for insurance partners.

Our specialist emergency assistance team are on hand to offer immediate help and support for policyholders who fall ill or get injured abroad.

This team is led by medical staff to ensure policyholders get the correct medical treatment in an appropriate facility.

We offer a round-the-clock contact centre, staffed by multi-lingual specialists. This is the first point of contact for policyholders, ensuring they get the help they need as quickly as possible, and we can oversee the claim.

 

 

All medical evacuations and repatriations are arranged under the guidance of one of the UK’s leading experts in aviation medicine.

We are now one of the leading global assistance companies:

  • Multi-lingual support team
  • 24/7 contact centre
  • Medical aviation specialist

This hands-on approach reduces costs for our insurance partners: by avoiding unnecessary clinical procedures, further complications and additional costs.

 

Partnerships

If you are interested in finding out more about our Emergency Assistance Services please get in touch

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Policyholders

documentIf you want to find out more about our different travel products, buy an insurance policy or make a claim please get in touch.

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Why TIFGroup?

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3rd Largest Travel Insurance Provider in the UK

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Award Wining Online Solutions

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Propriety 'Protectif' Medical Risk Rating System

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£80m GWP Annually

Case Studies

Ski Club Travel Insurance

The Ski Club of Great Britain has offered winter sports insurance to its members for a number of years.

What they're all saying

Testimonials from our lovely clients

“We couldn’t have achieved those accolades without the dedication, hard work and support from all the divisions within TIFGroup.”

Holidaysafe

“Quality Customer Care & Relationship.”

Shahid Mahmood, Operations Director – Globeshield

“We have a number of specialist schools operators and find that the assistance company look after our customers with care and understanding”

Infinity Insurance Solutions