Our doctor-led emergency assistance service provides peace of mind for policyholders – at a cost-effective price for insurance partners.
Our specialist emergency assistance team are on hand to offer immediate help and support for policyholders who fall ill or get injured abroad.
This team is led by medical staff to ensure policyholders get the correct medical treatment in an appropriate facility.
We offer a round-the-clock contact centre, staffed by multi-lingual specialists. This is the first point of contact for policyholders, ensuring they get the help they need as quickly as possible, and we can oversee the claim.
All medical evacuations and repatriations are arranged under the guidance of one of the UK’s leading experts in aviation medicine.
We are now one of the leading global assistance companies:
- Multi-lingual support team
- 24/7 contact centre
- Medical aviation specialist
This hands-on approach reduces costs for our insurance partners: by avoiding unnecessary clinical procedures, further complications and additional costs.
If you are interested in finding out more about our Emergency Assistance Services please get in touch
If you want to find out more about our different travel products, buy an insurance policy or make a claim please get in touch.
Get in touch
3rd Largest Travel Insurance Provider in the UK
Award Wining Online Solutions
Propriety 'Protectif' Medical Risk Rating System
£80m GWP Annually
“We couldn’t have achieved those accolades without the dedication, hard work and support from all the divisions within TIFGroup.”
“Quality Customer Care & Relationship.”
Shahid Mahmood, Operations Director – Globeshield
“We have a number of specialist schools operators and find that the assistance company look after our customers with care and understanding”
Infinity Insurance Solutions