Insurancewith is the leading travel insurance brand for holidaymakers with existing or previous medical conditions.

This award-winning company was set up by insurance broker Fiona Macrae, after experiencing first-hand the difficulties many people face getting travel insurance after a cancer diagnosis.

Insurancewith aims to provide all its policyholders with:

  • Bespoke insurance cover
  • Affordable premium
  • Sensitive customer service



tifgroup’s Solution

tifgroup has worked with lnsurancewith to develop a unique risk-rating tool – known as Protectif Medical Risk

Rather than refuse cover to those who have had a serious health condition, or automatically load premiums, this takes a more individual look at a policyholder’s condition. This is done by asking sensitive but thorough questions, and focusing on a customer’s medication – often a more up-to-date and accurate reflection of their condition.

Protectif is part of tifgroup’s range of services. These include:


  • Website design & build
  • Online marketing strategy Sales Support
  • Tailored underwriting Claims handling
  • 24/7 Emergency Assistance Services
  • Cost containment

The results so far

Our policyholders tell us that lnsurancewith has enabled them to enjoy a much-needed holiday after a diagnosis, treatment, or the end of a course of treatment.

This strong customer service is reflected in positive reviews online and through social media – and has helped us win a number of awards.

  • Trustpilot rating 9.6 out of 10
  • Voted Best Travel Insurance Provider (Bronze) at the British Travel Awards

Protectif has helped us to provide affordable travel insurance to more people with medical conditions.