Our consumer-awareness campaign explains all you need to know about buying travel insurance.

Too many people buy travel insurance without really knowing what they are paying for. We believe that insurers should be more transparent, about what their policies cover – and what they do not.

By helping customers understand insurance better, we believe we can reduce disputed claims, and give our customers the tools they need to ensure they get the most appropriate policy.

We don’t believe in bamboozling customers with jargon and financial terms. We want to explain more about how travel insurance works in clear and simple English.

Our campaign covers:

  • Finding the right product for you
  • When to pay an excess
  • Standard exclusions
  • Travelling overseas with medical conditions
  • How to cut costs, without cutting cover
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