NOW’s travel scheme had been subject to large losses along with underwriting restrictions which led to their portfolio reducing and their loss ratio worsening. Their goals in partnership with tifgroup were to reduce the large loss exposure by improved cost containment along with increasing the book size and income

tifgroup Solution

NOW partnered with tifgroup to aim to revive their Travel Insurance offering. Working together closely, tifgroup redesigned their portfolio, made it accessible to more customers by delivering sustainable rating and increasing income

tifgroup has provided a full range of insurance services for Holidayrisk including

  • Tailored underwriting
  • Claims handling
  • 24/7 Emergency Assistance Services
  • Cost containment
  • Proactive relationship support
  • Sales and marketing consultancy

The results so far

This relationship has delivered mutually agreed goals including:

  • Increase in premium of 242%
  • Increase in average sales premium by over 300%
  • Reduction in loss ratio of 140%



  • Reduction in average claims cost of 40%
  • Sustainable rating