As a new business start-up, Puffin selected tifgroup as their travel insurance partner as tifgroup offered a full life cycle solution, along with the entrepreneurial support and desire to grow a mutually beneficial long term solution and relationship


tifgroup’s Solution

Working in close partnership with Puffin, tifgroup designed a full suite of products, for both retail and aggregator channels, supported by competitive pricing underpinned by tifgroup servicing functions

tifgroup have provided a full range of insurance service for Puffin including;

  • Tailored Travel Insurance Products
  • Compliance support
  • underwriting
  • Proactive relationship management
  • Claims handling
  • 24/7 Emergency Assistance Service
  • Cost containment
  • Tailored reporting

The results so far

Using our underwriting and servicing expertise at tifgroup to compliment Puffins marketing and statistical expertise, we have been able to achieve;


  • in excess of 200,000 policies in 1 year
  • Targeted rating to maximise sales
  • Exceeded plan by over 25%