

Higher than Industry Average Claims Payout
Consumers today expect an efficient and friendly service, with valid claims paid promptly and with the minimum of fuss.
At the same time our partners – be they insurers, brokers or independent travel companies – want to know we have systems in place to detect invalid or fraudulent claims.
Our comprehensive claims management system, and our specially-trained team of claim handlers, ensure we deliver both.
The success of our claims management system speaks for itself:
At Travel Claims Facilities we understand claims arise from stressful situations. All our claims handlers are trained to deal with all potential claims compassionately and fairly.
If you are interested in finding out more about our Claims Services please get in touch.
Get in touchPolicyholders who need to make a claim, or want to know more information about our processes should follow the link below.
Get in touchPolicyholders who need to make a claim, or want to know more information about our processes should follow the links below.
If you need to make a claim, please click ‘view claims forms’ and download the form for the claim you would like to make.
If you have any questions about making a claim, the answer is probably here. Click ‘view claims FAQs’ to see the most frequently asked questions.
View claims FAQs
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