tifgroup has big ambitions for the future. We want to find the right people who want to develop their careers and help us to grow our business.
Our current vacancies are advertised below.

Claims Handler

Reporting to: Contact Team Leader / Claims Team Manager

The role of the Travel Claims Handler is to manage assess travel claims in a timely and accurate manner, in accordance with the benefits and rules of the policy.

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Travel Claims Advisor

Reporting to: Contact Team Leader / Claims Team Manager

The role of a Travel Claims Advisor is to be part of team handling all verbal and electronic written communication with customers, third party providers, as well as being a point of contact for TIF’s clients and brokers.  This is not an assessor role, the contact team will handle first notification and ongoing claims communication with customers, brokers and clients.

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Complaints Officer

Reporting to: Team Manager

The complaints team are responsible for responding to all customer complaints that cannot be resolved within 3 days. The role involves investigating the complaint and responding to and resolving complaints, liaising with the FOS when required. To investigate complaints and conduct root cause analysis to identify opportunities or actions which would prevent future complaints.

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Software Developer

tifgroup is a fast paced and rapidly expanding full lifecycle travel insurance provider. The in-house development team is responsible for delivering high quality software solutions against strict scheduled deadlines using the latest technologies.

This developer will work in a collaborative and innovative environment where design and implementation are both pragmatic and creative. We have a small team of eight which will grow in number this year. We need ideas and energy to help the team drive the business forward with new websites, enterprise web applications, architecture and process tools. We need ideas and strategies to re-engineer backend systems, deliver mobile applications and create websites.

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Quality Assurance Engineer

tifgroup is a fast paced and rapidly expanding full lifecycle travel insurance provider. The in-house development team is responsible for delivering high quality software solutions against strict scheduled deadlines using the latest technologies.

This QA Engineer will work in a collaborative and innovative environment where design and implementation are both pragmatic and creative. We have a small team which will grow in number this year. We need ideas and energy to help the team drive the business forward with new websites, enterprise web applications, architecture and process tools.

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Key Account Manager

Reporting to: Head of Partnerships

Working within the Partnerships Team, the Key Account Manager is responsible for managing and maintaining relationships with key corporate clients, both new and existing, ensuring they receive first class service. You must have experience in generating new business and can confidently negotiate contracts.

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Travel Insurance Explained Social Media and Content Executive

The Travel Insurance Explained Social Media Executive/Assistant Content Writer will create a full social media strategy and maintain all the social media accounts. They will engage with people on social media who are talking about going on holiday.

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Accounts Administration Team Leader

Reporting to: Finance Manager

The Team Leader will supervise two Accounts Admin staff and perform a variety of accounting tasks, working as part of the Finance team.

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Server Administrator

Reporting to: Head of IT Solutions

Under the general supervision of the Head of IT, the Server Administrator is responsible for a broad range of systems, administration and operations in a Microsoft Windows physical and virtual server environment.

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EAF Medical Assistance Co-ordinator

Reporting to: EAF Operations Manager

This is a fantastic opportunity to join one of the fastest and growing and innovative insurance companies in the UK.
Emergency Assistance Facilities, a division of tifgroup, provides medical emergency and repatriation services to travellers worldwide who suffer injury, sickness or death while abroad.

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Senior Software Developer

Reporting to: Head of IT Solutions

tifgroup is a fast paced, rapidly expanding full lifecycle travel insurance provider. The in-house development team is responsible for delivering high quality software solutions against strict scheduled deadlines using the latest suite of technologies.  The Development Team split their time between working on existing and new software products. 80% of their time is dedicated to greenfield projects, offering opportunities for developers to learn and improve their skills with great learning tools like Pluralsight and encouraging them to attend webinars and conferences related to Software Development.

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Insurance Account Manager

Reporting to: Head of Partnerships

Working within the Partnerships Team, the Insurance Account Manager is responsible for providing administrative and relationship support to manage both new and existing clients and ensuring they receive the service and support required.

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Customer Service Representative

Reporting to: Team Leader

The role of the customer service representative is to have a passion for having great conversations and delivering excellent customer service to our customers who want to purchase a travel insurance product or have medical conditions to declare as part of the sales process.

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Our culture

We’ve built a friendly, professional and modern workplace. We want to invest in those who work for us, to help them achieve their potential so we can grow as a business. 

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Our philosophylightbulb

We believe in doing insurance differently. We’re not afraid to challenge the status quo, and want to work with people who take a similar approach.

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Submit CV

Our ethos has always been to do insurance differently. We’re not afraid to challenge the status quo in the insurance industry.

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Policyholders

tif_policyholders If you want to find out more about our different travel products, buy an insurance policy or make a claim please get in touch

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