tifgroup has big ambitions for the future. We want to find the right people who want to develop their careers and help us to grow our business.
Our current vacancies are advertised below.

Claims Operations Manager

Reporting to: Head of Claims

The role of the Claims Operation Team Manager is to manage the claims operation focusing on service, workflow and quality. To ensure a service-oriented and professional working environment. By managing the performance of the team members and ensuring that they are trained, receive regular feedback, are motivated and delivering against their individual and team performance objectives.

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Contact Team Leader

Reporting to: Claims Management 

The role of the Contact Team Leader is to be responsible for and leader of a team handling all verbal and electronic written communication with customers, third-party providers, as well as being a senior point of contact for tifgroup’s clients and brokers.

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Compliance Administrator

Reporting to: Compliance Officer

As Compliance Administrator you will support the Compliance Officer in the delivery of the compliance plan. The role focuses on meeting FCA regulatory requirements for example Appointed Representatives.

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Paid Media (eCommerce Executive)

Reporting to: Paid Media Team Leader

Working within the Product Distribution Team, the Paid Media/eCommerce Executive will report into the Paid Media Team Leader and be responsible for administering and supporting the management of the Pay Per Click Media Strategies of both Search and Social for our Direct and Partner Brands.

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Customer Relationship Manager

Reporting to: Brands Team Manager

The Customer Relationship Manager will be responsible for planning and implementing the CRM strategy for our brands. This will involve researching all opportunities for marketing, including email marketing, customer acquisition and retention strategies, plus online and offline advertising.

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On Page SEO/ Content Writer

Reporting to: SEO Team Leader

The on-page SEO/Content writer will be responsible for writing useful, engaging and search engine optimised content across multiple Brands, as well as uploading and managing the content across websites via CMS.

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IT Application Manager

Reporting to: Head of IT

The IT Applications Manager is responsible for the overall management of our core business software applications. This role carries a diverse range of duties surrounding the full lifecycle management of our applications, including liaisons with key business stakeholders, management of relationships with external suppliers, driving onward development of the application and providing high-level support in dealing with issues or problems

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Mid-Level Software Tester

The Software Tester will work in a collaborative and innovative environment where design and implementation are both pragmatic and creative. We have a small team which will grow in number this year. We need ideas and energy to help the team drive the business forward with new websites, enterprise web applications, architecture and process tools.

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EAF  Co-ordinator

Reporting to: EAF Operations Manager

This is a fantastic opportunity to join one of the fastest and growing and innovative insurance companies in the UK.
Emergency Assistance Facilities, a division of tifgroup, provides medical emergency and repatriation services to travellers worldwide who suffer injury, sickness or death while abroad.

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Customer Service Representative

Reporting to: Team Leader

The role of the customer service representative is to have a passion for having great conversations and delivering excellent customer service to our customers who want to purchase a travel insurance product or have medical conditions to declare as part of the sales process.

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Travel Claims – Advisor

Reporting to: Contact Team Leader/Claims Team Manager

The role of a Travel Claims Advisor is to be part of team handling all verbal and electronic written communication with customers, third party providers, as well as being a point of contact for tifgroup’s clients and brokers.

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Payroll Administrator

Your role will be within the Finance Team but will also work closely with Human Resources. This is the ideal opportunity for someone with payroll experience looking for a challenging but rewarding new role that also incorporates some HR administration.

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Our culture

We’ve built a friendly, professional and modern workplace. We want to invest in those who work for us, to help them achieve their potential so we can grow as a business. 

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Our philosophylightbulb

We believe in doing insurance differently. We’re not afraid to challenge the status quo, and want to work with people who take a similar approach.

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Submit CV

Our ethos has always been to do insurance differently. We’re not afraid to challenge the status quo in the insurance industry.

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tif_policyholders If you want to find out more about our different travel products, buy an insurance policy or make a claim please get in touch

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