People are at the focus of our business, be our team members, partners or customers. The people of our business are always at the forefront and so is our community and environment.


Our Team

Our offices are based in Kent, the garden of England and we want nothing more than to embrace that. We are in the age of cloud space and the power of email so why not make the most of it? Since 2016 we have been a completely paperless company, we have measure in place to keep track of how much our team members print and the paper that is used.


Our Customers

We know travel insurance isn’t the most glamourous or exciting product to buy, and understanding which policy is best for your needs can be difficult. Which is why we launched Travel Insurance Explained, to help consumers understand what they are buying and if it is a suitable product for their needs. We have done this through a transparent website


Charity, Fundraising, Volunteering and Community

We don’t just raise money for charities, we provide support, resource and help raise awareness of these organisations. Our community ethos runs throughout the company – with team members given opportunities to volunteer and take part in local charity events. We also raise money for a range of good causes, through regular involvement in events like Children in Need, Coffee Mornings, and Christmas Jumper Day.

We are also passionate about raising awareness for smallerPhoto Frame Collection charities, such as The Family Holiday Association, Street Reach and Shine Cancer Support. We hold a number of events to raise money for these amazing charities and in the summer of 2018 conducted a Football Tournament with other business in the Kent community to raise money and awareness for Family Holiday Association.

We also like to offer our skills that we use everyday to help small charities like Street Reach who required help with their online presence and we were able to offer help to increase the size of their outreach and help more young people on the streets in the south.

Every year around Christmas our team donate gifts and present boxes to an organisation called ‘The Gift’ based and serving in Tonbridge, Kent. The Gift aid and serve a variety of people: the homeless, young people housed in Porchlight accommodation, families on low income, vulnerable young adults, people recovering from addictions, single people needing housing support and young offenders. This is something we have done for many years and was started by out Director of Client Services Charlotte Field.