Travel Insurance Facilities
Our dedicated team of underwriters can help you price and manage risks of all types of travel insurance
Sales Support & Fulfillment
Travel Administration Facilities
Outsourced and fully- branded sales and administration services
24hr Emergency Medical Assistance
Emergency Assistance Facilities
A multi-lingual doctor led emergency assistance service, providing peace of mind for customers 24/7, at a cost-effective price for insurance partners
Travel Claims Facilities
Our comprehensive claims management division offers high customer service standards and robust controls
Our own screening tool offers a more accurate assessment of a policyholder’s health
Cost Containment Facilities
Our specialist audit team keeps claims costs under control for our strategic partners
Get more information on how to amend a policy, submit a claim, or contact our Emergency Assistance team
Medical Repatriation Facilities
Our doctor-led team arrange cost-effective repatriations in medical emergencies
Bespoke Online Solutions
Fully integrated online solutions providing everything partners need to administer and distribute travel insurance online
Online Marketing Strategy
Investment driven marketing consultancy with proven experience of growing brands online
Our specialist team ensures complaints are dealt with fairly and efficiently, minimising risk to brand reputation
Travel Insurance Facilities Group
Insurance With A Difference
Travel Insurance Facilities Group is one of the fastest-growing and innovative insurance companies in the UK.
We believe in doing things differently. At the heart of our business is a commitment to:
- Deliver Outstanding Customer Service
- Offer Market-leading Products
- Build long-term relationships with our business partners
We are a full lifecycle travel insurance provider; offering a range of different specialist products and services. This menu-based approach allows partners to select the key services they enable them to grow their businesses, and help them run more efficiently.
Big doesn’t mean impersonal though. The customer remains at the heart of our business and we pride ourselves on offering a personal and friendly service.
We don’t just talk about setting high standards; we deliver them.
This commitment to excellence has delivered increased sales and improved profitability, not just for ourselves but for our strategic partners.
White-labelled insurance products
We can create bespoke branded insurance products for brokers. This is ideal for those looking to extend the range of products they offer, or add value to their customer proposition.
Our high quality insurance products are backed by outstanding customer service.
A range of back-office solutions
We help insurers drive their business forward by offering access to a range of back-office solutions.
These are designed to help insurers increase sales, run their companies more efficiently and become more profitable. As the third largest travel provider in the UK we offer a full range of options from across the lifecycle – and have won awards for both products and services.
We offer a consultative approach to providing bespoke travel insurance products to intermediaries and their clients. As one of the top five travel insurers in the UK, we offer a full range of support services, as well as access to more niche market products.
Top 5 Travel Insurance Provider in the UK!
Award Winning Online Solutions
Proprietry 'Protectif' Medical Risk Rating System
In excess of £90m GWP Annually
Holidaysafe Travel Insurance
“Moneyfacts ‘Travel Insurance Provider of the Year’ 2016, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Online Marketing Strategy”
Bespoke/Tailored Medical Insurance Products, Underwriting, Detailed MI, Claims, Emergency Assistance, Cost Containment
Alpha Travel Insurance
Responsive Website Design & Build, Online Marketing Strategy including Aggregator Integrations
Tailored Travel Insurance Products, Claims, Emergency Assistance & Fulfillment, Fully Optimised Customer Journey Design & Build
Ski Club Travel Insurance
Responsive Website Design & Build, Fully Optimised Customer Journey, Online Marketing Consultancy
Tailored Medical Insurance Products, Claims & Emergency Assistance
“We enjoy a strong, proactive and close working relationship with TIFGroup, which enables us to work together to achieve our mutual goals.”
Chris Payne, Broking Director – Goodtogoinsurance.com
“Since partnering with TIFGroup, our online growth has seen an impressive improvement.”
Mark Mason, Managing Director – Now Travel Insurance Services
“It’s refreshing to finally come across an Insurer with a unique team and fresh outlook towards working alongside partners.”
Shahid Mahmood, Operations Director – Globeshield
Travel Insurance Explained
Many brands don’t appear on price comparison sites, so don’t assume they offer the cheapest deals.
Our ground-breaking consumer awareness campaign explains all need to know before buying travel insurance
Check your excess: often it is charged on each person covered by a family policy.
Following the announced cancellation of a number of flights from Heathrow, and with the threat of increased extreme weather conditions throughout the UK, we here at Travel Insurance Facilities Group would like to clarify our position. Cancellation of your trip Due to the cancellation of the flights clients should check with their travel agents, tour […]
Following reports of the wildfires that have affected New Zealand, we at TIFG would like to extend our sympathies to those affected. We always advise all travellers to check the FCO’s advice for their chosen destination and the current advice on this matter can be found here – https://www.gov.uk/foreign-travel-advice/new-zealand. For residents of Ireland please follow […]
Where to find us
1 Tower View
Telephone: 0203 829 3813